Frequently Asked Questions

How does CleanPaws® work?

CleanPaws® uses smart infrared sensors to detect when your cat has finished using the litter box. Once your cat exits, it automatically activates a cleaning cycle that sweeps waste into a sealed drawer, keeping the litter box fresh and odor-free at all times.

Is WhiskerPal® safe for my cat?

Yes, completely. Multiple safety sensors ensure it never operates while your cat is inside. The cleaning cycle only begins once the box confirms your cat has safely exited.

What if I’m not satisfied?

We stand behind our product with a 365-day risk-free satisfaction guarantee. If you’re not completely happy, return it within 365 days for a full refund—no questions asked.

How much electricity does it use?

Very little. The motor only runs for short cleaning cycles, using less power than a small household appliance.

What if my cat is nervous about trying it?

The open design makes it less intimidating than enclosed units. Place it where your cat normally uses the litter box, add their usual litter, and allow them to explore at their own pace. Most cats adjust within a few days.

What if I lose or run out of liners?

No problem. You can use standard small trash bags, or purchase litter box liners at nearly any pet supply store. CleanPaws® is designed to be flexible, not dependent on expensive, brand-only supplies.

Can multiple cats use it?

Yes. WhiskerPal® automatically cleans after each use, making it perfect for multi-cat households.

What kind of litter should I use?

CleanPaws® works best with clumping cat litter, whether clay or natural. Non-clumping or crystal litters are not recommended as they may interfere with the cleaning mechanism.

Do I need special bags for the waste drawer?

No. While liners make disposal even easier, you don’t need proprietary bags. You can use standard small trash bags, or pick up cat waste bags from local pet stores like Petco or PetSmart.

Is it really quiet?

Yes. The cleaning cycle operates at just ~38 dB, which is quieter than a whisper. Cats quickly get used to it, even if they’re skittish.

Will my cat fit inside?

CleanPaws® is designed with a spacious open-top layout, making it comfortable for kittens, adult cats, and even large breeds. The low-entry design also makes it easy for senior cats to use.

Is it easy to set up?

Yes. CleanPaws® is plug-and-play and comes with simple instructions. Setup usually takes just a few minutes—no tools, Wi-Fi, or complicated assembly needed.

How often do I need to change the litter?

It depends on how many cats you have, but most owners fully refresh the litter every 2–3 weeks. The self-cleaning system keeps it fresher for much longer than traditional boxes.